We are open by appointment - so please call, email or private FB message us to schedule your appointment.
Suggestions of what to bring to your appointment:
*Shoes - You may want to bring a pair of dress shoes similar to what you plan to wear with your dress.
*Neutral Color Under Garments - Please bring underwear, a good bra and any shapewear you may want to wear under your dress. Make sure your undergarments are of a neutral color so they do not show through the dresses you are trying on.
*Hair - You may want to style your hair in a way that you can easily pull it up - or in a similarish way that you may wear it for your event.
*Look & Feel Your Best - Trying on formal dresses and Wedding Gowns is an exciting experience and we want you to feel beautiful. 🥰 That usually means being freshly showered/bathed, legs/underarms shaved (if you are so inclined ), and your usual makeup routine.*An Open Mind - It's helpful to have an open mind when dress shopping. You may LOVE a dress on you that you might NEVER have considered. It happens here all the time. 🙂
Shopping Requests, Shopping Party Size, Children, Strollers and Car Seats
To protect our dresses, we appreciate you keeping all food, candies, and beverages outside of the prom and bridal departments.
For everyone's safety, comfort, and enjoyment during this special shopping experience for you and all our other guests, we ask that a maximum of two (2) people accompany the shopper in the prom / homecoming department at a time.
Children and infants get very impatient during the shopping process which can make everyone stressed, so for your shopping experience to be the most pleasant, we recommend you make other arrangements for children so you can enjoy your day of shopping undistracted. If that is not possible, we require that all infants, toddlers and children be kept close to you at all times to keep everyone safe.
It can get very crowded at Universe, so when we do get busy in the store, we may ask you to place your strollers and car seats in our designated areas to keep our walkways and aisles clear for all of our guests.
Thank you so much for understanding.
We no longer offer tux rentals at Universe. Sorry for any inconvenience.